Privacy Policy

1. Information we collect

• Account information, such as email address and authentication identifiers provided through Clerk.
• Billing identifiers, such as Stripe customer, subscription, and payment method IDs (we do not store full card numbers).
• Usage and analytics data, such as page views, feature usage, and basic device or browser information.

2. How we use information

• Provide, operate, and maintain the KnowIntelFi service.
• Authenticate users and manage accounts.
• Process subscriptions, billing, and payments.
• Respond to support requests and communicate service updates.
• Analyze usage to improve performance, reliability, and features.

3. Third-party service providers

KnowIntelFi relies on trusted third-party providers to operate the service, including:

• Stripe (payments and billing)
• Clerk (authentication and user management)
• Supabase (database and storage)
• Hosting and analytics providers

These providers process personal data only as necessary to perform services on our behalf and in accordance with their own privacy policies.

4. Data sharing

We do not sell personal information. We share data only:

• With service providers required to operate the platform
• To comply with legal obligations or lawful requests
• To protect the rights, safety, and security of KnowIntelFi and its users

5. Data retention

We retain personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices

You may update your account information, manage subscriptions, or cancel service through your account settings. You may also contact us to request access, correction, or deletion of your personal data, subject to legal requirements.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date. Continued use of the service after changes become effective constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or our data practices, contact us at support@knowintelfi.com.